Privacy Policy

1. Introduction

ClipIt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content intelligence platform.

By using ClipIt, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Profile information you choose to provide
• Authentication credentials (managed securely via Firebase)

2.2 Connected Platform Data

When you connect your YouTube, Instagram, or TikTok accounts, we access and store:

• Video metadata: Titles, descriptions, tags, thumbnails, upload dates, and duration
• Performance metrics: View counts, likes, comments, shares, and engagement rates
• Channel/account information: Subscriber counts, channel descriptions, and public profile data
• Historical analytics: Performance trends over time (retention period varies by subscription tier)

We do not access your private messages, unpublished drafts, or financial information from these platforms.

2.3 Usage Data

We automatically collect:

• AI chat interactions and queries (to provide personalized insights)
• Feature usage patterns
• Device information and browser type
• IP address and approximate location
• Pages visited and time spent on the platform

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card numbers. We receive and store transaction IDs, subscription status, and billing history for account management.

3. How We Use Your Information

We use collected data to:

• Provide AI-powered insights: Analyze your content performance and generate personalized recommendations
• Improve our services: Understand usage patterns to enhance features and user experience
• Process subscriptions: Manage billing, send receipts, and handle subscription changes
• Communicate with you: Send service updates, security alerts, and (with consent) marketing communications
• Ensure security: Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations: Meet regulatory requirements and respond to lawful requests

4. AI Processing and Analysis

ClipIt uses artificial intelligence to analyze your content and provide insights. This involves:

• Processing video thumbnails and titles through AI models to generate improvement suggestions
• Analyzing performance patterns to identify trends and opportunities
• Using your chat interactions to provide contextual, personalized responses

Our AI models are provided by third-party services (including Anthropic). Your data is processed according to strict data processing agreements, and is not used to train general-purpose AI models.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers: Companies that help us operate (cloud hosting, payment processing, analytics, AI services)
• Platform APIs: YouTube, Instagram, and TikTok APIs to fetch your content data (authorized by you)
• Legal requirements: When required by law, subpoena, or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

6. Third-Party Services

ClipIt integrates with the following third-party services:

• YouTube API Services: Subject to Google's Privacy Policy
• Firebase Authentication: For secure user authentication
• Stripe: For payment processing
• Google Cloud Platform: For data hosting and infrastructure
• Anthropic: For AI-powered analysis features

7. Data Retention

We retain your data as follows:

• Account data: Until you delete your account
• Content analytics: Based on your subscription tier (6-60 months of historical data)
• Chat history: 90 days, unless you request earlier deletion
• Payment records: As required by tax and accounting regulations (typically 7 years)

When you disconnect a platform or delete your account, associated data is removed within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Export: Download your data in a portable format (available on Pro and Enterprise plans)
• Restrict processing: Limit how we use your data
• Withdraw consent: Disconnect platforms or revoke permissions at any time

To exercise these rights, contact us at frederik@clipit.online or use the account settings in the app.

9. Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Secure cloud infrastructure on Google Cloud Platform
• Regular security audits and monitoring
• Access controls and authentication requirements
• Secure handling of API tokens and credentials

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our service
• Improve performance and security

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect functionality.

11. Children's Privacy

ClipIt is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

12. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Your continued use of ClipIt after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: frederik@clipit.online